> ## Documentation Index > Fetch the complete documentation index at: https://docsy3.mile.app/llms.txt > Use this file to discover all available pages before exploring further. # Notifications and Help > The bell, the help menu, the assistant and your profile menu in the top bar. Three buttons on the right of the top bar are on every page: the bell, the help button and your profile. ## Notifications Click the bell in the top bar. A red dot on the bell means there is something you have not read. ![Notifications](https://mintcdn.com/mile-app/PeReiScL9I1UXMJO/images/v4/getting-started/notifications.png?fit=max\&auto=format\&n=PeReiScL9I1UXMJO\&q=85\&s=92e7ae0580f1e6a5df6e8fe58a8054d9) 1. **Notifications**: alerts and messages meant for you, such as an emergency alert (SOS) sent by a field user. * **All** and **Unread** switch between every notification and only the ones you have not read. * Notifications are grouped under **Today** and **Earlier**. Click **Load more** at the bottom to see older ones. * Click a notification to mark it as read. A notification about a field user opens **Monitoring › Tracking** on that user and that day. If the alert belongs to another hub that you can open, the top bar switches to that hub. If you cannot open that hub, the top bar stays as it is and the alert may not be listed. * **Mark all as read** clears the red dot. 2. **What's New**: the release notes of the app, newest first. Each release lists its changes; click **More details** to read the full note. A red dot on the tab means there is a release you have not seen. The bell updates by itself when a new notification arrives, so you don't need to reload the page. > [!TIP] > > Emergency alerts also open a pop-up on screen when they arrive. See [Emergency Alerts](https://docsy3.mile.app/pages/monitoring/tracking/emergency-alerts.md). ## Help Click the **?** button in the top bar. ![Help menu](https://mintcdn.com/mile-app/PeReiScL9I1UXMJO/images/v4/getting-started/help-menu.png?fit=max\&auto=format\&n=PeReiScL9I1UXMJO\&q=85\&s=87f2960e46bf68e26c6f28265491ee58) | Group | Item | What it does | | - | - | - | | **Documentation** | **Product Documentation** | Opens these guides. | | | **API Documentation** | Opens the API reference, for developers who connect other systems. They sign in with an [access token](https://docsy3.mile.app/pages/account/access-token.md). | | **Mobile App** | **Download the field app** | Shows the QR code and the store links for the field app. See [Get the field app](https://docsy3.mile.app/pages/getting-started/quick-start.md#get-the-field-app). | | **Support** | **Ask Assistant** | Opens a chat where you can ask how to use the app. See below. | | | **Help Center & Support** | Messages the support team on WhatsApp. | ## Ask Assistant The assistant answers questions about how to use the app, any time of day. Click the **?** button, then **Ask Assistant**. ![Ask Assistant](https://mintcdn.com/mile-app/PeReiScL9I1UXMJO/images/v4/getting-started/ask-assistant.png?fit=max\&auto=format\&n=PeReiScL9I1UXMJO\&q=85\&s=94b7a78f322e324e3c449bcf6b4cc95c) 1. **New Chat**: start a new conversation. Your earlier conversations are listed under it, newest first. Click one to read it again, or delete it. 2. **Try asking**: sample questions such as *How do I create a new task?* Click one to ask it. 3. **Type your question**: write your own question, up to 500 characters, and press **Enter** or click **Send**. How a conversation works: * The assistant replies in a few seconds. While it works you see *Analyzing your request...*, then *Generating results*. * If the assistant can't help, the support team can take over the same conversation. Their replies are marked **Support team**; the assistant's are marked with the assistant's name. * Rate each conversation as **Helpful** or **Not helpful** to help improve the answers. * A conversation closes automatically after **30 minutes** without activity, or when the support team marks it **Resolved**. Click **New Chat** to ask something else. If the assistant can't be reached or takes too long, try again shortly or message the support team on WhatsApp from **Help Center & Support**. ## Your profile menu Click your initials in the top right corner. The top of the menu shows your name, your role and your organization. ![Profile menu](https://mintcdn.com/mile-app/PeReiScL9I1UXMJO/images/v4/getting-started/profile-menu.png?fit=max\&auto=format\&n=PeReiScL9I1UXMJO\&q=85\&s=9641b6dc9fa0f2a494bf52505ac77c05) | Item | What it does | | - | - | | **Profile** | Your name, photo and language. See [Profile](https://docsy3.mile.app/pages/account/profile.md). | | **Getting Started** | A short video tour of the app, with your progress. See [Take the tour](https://docsy3.mile.app/pages/getting-started/quick-start.md#take-the-tour). | | **Access Token** | Tokens that let other systems use the API on your behalf. Shown only if your role has **Manage personal access token**. See [Access Token](https://docsy3.mile.app/pages/account/access-token.md). | | **Change Password** | Change your password. See [Password and Sign-in Security](https://docsy3.mile.app/pages/account/password-and-security.md). If you have not verified your account yet, verify it first. | | **Multi-Factor Authentication** | Set up an authenticator app for your sign-in. Shown only if your role has **Multi-factor authentication by Cloud-based Authenticator**. See [Password and Sign-in Security](https://docsy3.mile.app/pages/account/password-and-security.md#authenticator-app). | | **Change Organization** | Switch to another organization you belong to, or create a new one. See [Switching Organization](https://docsy3.mile.app/pages/account/switching-organization.md). | | **Sign Out** | Sign out of the web app on this browser. | This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.