> ## Documentation Index > Fetch the complete documentation index at: https://docsy3.mile.app/llms.txt > Use this file to discover all available pages before exploring further. # Introduction > Run an action automatically whenever something happens to a task, a trip, a routing result, a data source or an alert. An **automation** watches for an **event**, such as a task being finished, and runs an **action**, such as creating the next task, calling your own system or messaging the customer. Automations streamline task creation, assignment and placement, and with a webhook they can feed any other system. Every automation has four parts: | Part | What it decides | Example | | - | - | - | | **Event** | When the automation runs. | On Task Finished | | **Flow** (or Data Type, Geofence Group or Alert type) | Which records the event is watched on. | Delivery | | **Rules** | Optional conditions the record must also meet. | Customer Name is Toko Maju Jaya | | **Automation Type** and **Automation detail** | What happens, and how. | Create Task: a Pickup task with the delivery's address | Open **Workflow › Automation** to see the list. > [!NOTE] > > Required permission: > > * View automation > * Create automation, Edit automation, Delete automation ![Automation list](https://mintcdn.com/mile-app/JlYib2YfcGFk65pR/images/v4/workflow/automation/automation-list.png?fit=max\&auto=format\&n=JlYib2YfcGFk65pR\&q=85\&s=fed978e2d8085822936ee787becb757b) 1. **All types**: show only automations with one automation type (Create Task, Webhook, Notification and so on). 2. **All data**: show only automations whose event belongs to one data group: Task, Data Source, Routing Result or Location History. 3. **Search**: find an automation by name. 4. **New**: create an automation. See [Creating an automation](https://docsy3.mile.app/pages/workflow/automation/creating-an-automation.md). 5. The table columns: * **No.**: the row number. * **Name**: the automation's name. * **Event**: what starts it, for example On Task Finished. * **Automation Type**: what it does, for example Create Task. * **Data**: which data group the event belongs to (Task, Data Source, Routing Result or Location History). * **Active**: whether the automation runs. 6. **Active** switch: blue means the automation runs, grey means it is switched off and is never triggered. 7. **⋯** menu: **Edit**, **Log** and **Delete**. See [Managing automations](https://docsy3.mile.app/pages/workflow/automation/managing.md). > [!NOTE] > > * Switch an automation on after you set it up. Only active automations run. > * When several automations are active, it can take a moment for all of them to finish. > * Check the [automation log](https://docsy3.mile.app/pages/workflow/automation/log.md) to see whether a run succeeded or failed. > * If a change made by an automation does not show on the Task page yet, reload the page. ## Events and actions at a glance The events, by group. Each event allows only some automation types: | Event | Create Task | Create and Assign Task | Move Task | Assign Task | Update Task | Create or Update Data Source | Webhook | Notification | | - | - | - | - | - | - | - | - | - | | [On Task Created](https://docsy3.mile.app/pages/workflow/automation/events/on-task-created.md) | ✓ | ✓ | ✓ | ✓ | ✓ | | ✓ | ✓ | | [On Task Assigned](https://docsy3.mile.app/pages/workflow/automation/events/on-task-assigned.md) | ✓ | | | | | | ✓ | ✓ | | [On Task Finished](https://docsy3.mile.app/pages/workflow/automation/events/on-task-finished.md) | ✓ | ✓ | | | | ✓ | ✓ | ✓ | | [On Start Trip](https://docsy3.mile.app/pages/workflow/automation/events/on-start-trip.md) | | | | | | | ✓ | | | [On Finish Trip](https://docsy3.mile.app/pages/workflow/automation/events/on-finish-trip.md) | | | | | | | ✓ | | | [On Geofence Entry](https://docsy3.mile.app/pages/workflow/automation/events/on-geofence-entry.md) | | | | | | | ✓ | | | [On Geofence Leave](https://docsy3.mile.app/pages/workflow/automation/events/on-geofence-leave.md) | | | | | | | ✓ | | | [On Routing Finished](https://docsy3.mile.app/pages/workflow/automation/events/on-routing-finished.md) | | | | | | | ✓ | | | [On Routing Dispatched](https://docsy3.mile.app/pages/workflow/automation/events/on-routing-dispatched.md) | | | | | | | ✓ | | | [On Data Source Created](https://docsy3.mile.app/pages/workflow/automation/events/on-data-source-created.md) | ✓ | | | | | | ✓ | | | [On Alert Created](https://docsy3.mile.app/pages/workflow/automation/events/on-alert-created.md) | ✓ | | | | | | ✓ | ✓ (Email) | | [On Alert Resolved](https://docsy3.mile.app/pages/workflow/automation/events/on-alert-resolved.md) | ✓ | | | | | | ✓ | ✓ (Email) | The actions: | Automation Type | What it does | | - | - | | [Create Task](https://docsy3.mile.app/pages/workflow/automation/actions/create-task.md) | Creates a new task of another flow, filled from the triggering record. | | [Create and Assign Task](https://docsy3.mile.app/pages/workflow/automation/actions/create-and-assign-task.md) | Creates a new task and places it in a hub and on a user at once. | | [Move Task](https://docsy3.mile.app/pages/workflow/automation/actions/move-task.md) | Moves the triggering task to another hub. | | [Assign Task](https://docsy3.mile.app/pages/workflow/automation/actions/assign-task.md) | Assigns the triggering task to a user in a hub. | | [Update Task](https://docsy3.mile.app/pages/workflow/automation/actions/update-task.md) | Changes fields of the triggering task. | | [Create or Update Data Source](https://docsy3.mile.app/pages/workflow/automation/actions/create-or-update-data-source.md) | Writes the task's values into a data source record. | | [Webhook](https://docsy3.mile.app/pages/workflow/automation/actions/webhook.md) | Sends the event to a URL of your own system. | | [Notification](https://docsy3.mile.app/pages/workflow/automation/actions/notification.md) | Sends a [WhatsApp](https://docsy3.mile.app/pages/workflow/automation/actions/notification-whatsapp.md) message, an [SMS](https://docsy3.mile.app/pages/workflow/automation/actions/notification-sms.md) or an [email](https://docsy3.mile.app/pages/workflow/automation/actions/notification-email.md). | ## Common uses * **Chain tasks**: On Task Finished › Create Task creates the pickup after a delivery, or the inspection after an installation. * **Distribute work**: On Task Created › Assign Task sends new tasks straight to the right driver. * **Integrate**: any event › Webhook pushes data to an ERP, WMS, CRM or TMS in real time. * **Keep customers informed**: On Task Assigned › Notification sends a WhatsApp message with the tracking link. * **Keep master data current**: On Task Finished › Create or Update Data Source writes the latest customer details back to a data source. 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