Alert Setting

Alert Setting decides, for each type of alert, whether it is recorded at all, whether it also goes to the notification bell, and the limit that raises it. It applies to the whole organization. Open Settings › Alert Setting. Without Edit alert setting you can see the settings, but the switches and limit fields are locked and the page says Only an admin can change this. The line at the top reminds you who receives alerts: Alerts are sent to every role with the View alert permission. To change who gets them, turn View alert on or off for a role in Permission.

Alert types and limits

Each row shows the alert type and one sentence that says when it is raised, using your organization’s current limit. Under the sentence are the fields for that limit. An organization that never changes a limit keeps the defaults. Some parts of the rules are fixed and cannot be changed:

• Route deviation and Overspeed need 3 location updates in a row beyond the limit before an alert is raised.
• Idle and Overspeed alerts are repeated every 10 minutes while the driver is still idle or still speeding.
• Low battery alerts are repeated every 30 minutes while the battery stays at or below the limit.
• Driver offline raises one alert each time a driver goes silent. It is not repeated while the driver stays offline.

Overspeed, Low battery and Driver offline are off until you turn them on. See Overspeed, Low battery and Driver offline for when they are raised and when they stop.

Change a limit

1. Type the new value in the field, for example Speed limit under Overspeed.
2. Click outside the field or press Enter. The value is saved right away; there is no Save button. Each field is saved on its own.

The sentence above the field updates to the new limit.

• The value must be a whole number within the allowed range. Otherwise the field says, for example, Enter a whole number from 20 to 200 km/h, and nothing is saved.
• If saving fails, the field goes back to the value that was saved before.

A new limit applies to detections after it is saved. Alerts already recorded do not change.

The switches

The table lists each Alert Type with two switches. A change is saved as soon as you flip a switch; there is no Save button. Screen readers announce the Active switch as Record followed by the alert type, for example Record Overspeed. Notification follows Active:

• Turning Active off also turns Notification off and locks it.
• Turning Active on also turns Notification back on.

Both switches are saved together. To keep an alert recorded without a notification, turn Active on first, then turn Notification off. Turning an alert off stops new alerts of that type. Alerts already recorded stay in Monitoring › Alert. You can change a limit while the alert is off; it applies once you turn the alert on. The line at the bottom shows who changed the setting last and when, for example Last changed by Dewi Anggraini, 2 days ago.