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Every user has one role, and each role carries a set of permissions. Settings › Permission is where you decide what each role can see and do.
Required permission:
  • View permission
  • Edit permission (to make changes)

The Permission page

Permission page
  1. Roles: every role in your organization. Click one to load its permissions. Use Search roles to find a role.
  2. New: create a role. See Managing Roles.
  3. Search permissions: find a permission by name. The page shows only the sections that match, and the switch in a card’s header then turns on or off only the permissions shown.
  4. Permission groups: the permissions of the selected role, arranged the way the menus are. One list of cards in two columns, one card per menu (Analytics, Planning, Monitoring and so on, with Advanced and Custom last), and each card holds one section per submenu. On a small screen the cards stack in a single column in the same order. Every card starts open and shows how many of its permissions are on, for example 4 of 4 on. The switch in a card’s header turns the whole card on or off. Click the arrow to fold a card. A permission or section with an i icon beside it has a short explanation; hover over or focus the icon to read it. See Permission Reference for where each permission sits.
  5. Discard / Save: changes take effect only when you click Save. Discard throws them away. If you pick another role with unsaved changes, the app asks whether to discard them.
If you can view permissions but not change them, the page says You can view these permissions but not change them.

Built-in roles

Every organization starts with built-in roles that fit the most common jobs. You can change their permissions and add your own roles beside them.

What only an owner can do

  • Invite someone as an owner, or change someone’s role to Owner.
  • Change another owner’s role, name, phone number, hubs or teams.
  • Reset another owner’s password.
  • Delete an owner (by transferring ownership first).

Permissions with extra settings

Some permissions have settings of their own that appear when the permission is on:
  • View task › Configure: hide chosen fields of a flow from this role. See Restricted Fields.
  • Only my task: people with this role see only the tasks assigned to them. When off, they see every task in their hubs.
  • Create task › Every flow: limit which flows this role can create tasks of. Leave it on Every flow to allow all.
  • View data source › Configure: hide chosen fields of a data type from this role.
  • Start Trip - End Trip: how the field app tracks location, and how far from the hub a trip may start and end. See Access and Sign-in.
Task permission settings
  1. Only my task: limits the list to the user’s own tasks.
  2. Configure: opens the restricted fields editor for flows.
  3. Every flow: the flows this role may create tasks of.

When a permission is missing

When someone opens a page or clicks an action their role doesn’t allow, the app blocks it and shows a message such as You don’t have permission to access this page. Contact your admin to go further. Note what you were trying to do and ask an owner or admin to turn on the matching permission.

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